Shipping and Delivery
We aim to dispatch your order within 3 - 7 days via First Class service, although we are often able to complete orders much faster.
Please confirm if there is restricted vehicle access to your property
DELIVERY PROBLEMS.
WE HAVE A VERY GOOD RECORD WITH OUR DELIVERIES, HOWEVER ON RARE OCCASIONS YOUR GOODS MAY BE DAMAGED IN TRANSIT. PLEASE HELP US TO TACKLE THIS PROBLEM.
WHEN YOUR GOODS ARE DELIVERED DO NOT SIGN FOR THEM UNTIL YOU HAVE EXAMINED THE PACKAGING AND THE PALLET. CHECK FOR ANY SIGN OF DAMAGE. MAKE SURE THE ITEM IS DELIVERED UPRIGHT.
IF YOU HAVE ANY DOUBTS DO NOT ACCEPT THE GOODS, OR SIGN AS “RECEIVED DAMAGED”.
You can check the status of your order by going to the My Account area of the website.
We will contact you via email if there are any unexpected delays with your order.